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Shipment
a. National orders (Colombia): The products will be shipped through Servientrega S A., an external logistics operator hired by FRANCHESCA. The logistics operator is responsible for the safe delivery of the products and in the agreed times. We have a delivery time of 3 business days for Cali and 5 business days for Bogotá, Barranquilla, Cartagena, Manizales, Armenia and Pereira, and up to 10 business days for the rest of the country. Delivery days are counted from the day after the order is placed.
b. International orders (outside Colombia): are not enabled.
Garment care
Wash your clothes only when necessary, sometimes it is enough to air them. The washing processes gradually wear out the fabrics, reducing the number of washes lengthens the life of our garments and reduces the consumption of water and energy in care processes.
- Hand wash max 30ºC
- Do not bleach/bleach
- Iron maximum 150 º C
- do not dry clean
- Do not use dryer